Pay Rate: $68.2 - $109.12 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

** This is a Fully Remote Opportunity within the United States**

As a successful candidate, you will:

Epic Clinical Systems Pharmacist is a subject matter expert that works independently to manage pharmacy modules and components of the EHR, clinical decision support and pharmacy-specific information systems associated with medication use. They participate in a collaborative effort with key contributors and other informatics pharmacists, to design and develop effective pharmacy workflow, operational processes and system functions to drive optimal outcomes and efficiencies. They support leadership decision making by data gathering and conducting sophisticated analysis. They implement change to align with patient safety, strategic and regulatory goals. They are effective communicators for varying audiences from clinicians to executive leadership and vendors.

They develop and maintain close relationships with key contributors, which include system and operational leadership, front line staff, governance groups, multi-disciplinary staff, and vendors. They collaborate to prioritize demands, set appropriate expectations, establish appropriate metrics and targets, and manage change implementation.

Responsibilities: 

• Serves as a system resource for new installations, conversions, and general maintenance needs.
• Helps to lead others toward established industry best practices, standards, and quality guidelines. 
• Maintains a positive image when dealing with department personnel and other City of Hope employees. 
• Performs other job-related duties as assigned.
• Provides technical and application expertise and recommends processes and/or procedures for enhancements, and modifications to improve existing pharmacy systems.
• Responds to improvement needs in the functional operation of the pharmacy computer systems.
• Collaborates and documents system design and workflow processes of system needs for clinical management, staff, and providers.
• Functions as a liaison between these stakeholders and the system build teams.
• Provides technical and application expertise to design, analyze, and optimize clinical information systems.
• Ensures system design achieves Health System objectives of standardization, integration, and efficiency and supports compliance with policies and procedures, legal and regulatory requirements.
• Shares knowledge and expertise with team members.
• Works collaboratively with the education team to develop change communication and training materials. Obtains approval where required.
• Performs routine maintenance; assists with testing updates and new releases prior to production use.
• Demonstrates compliance with all system and departmental policies and procedures. Maintains compliance with annual safety and competency testing.

Skills & Experience: 

• Works effectively in a high-paced environment.
• Applies knowledge of workflows to implement a system that meets business needs.
• Provides excellent service to both internal and external customers.
• Identifies problem situations and consider all perspectives in terms of scope and consequences.
• Effectively coordinates and communicates with other individuals and teams.
• Works independently, handle significant responsibility, and prioritize multiple assignments.
• Attention to detail required.
• Maintain knowledge of new and existing drug therapies, drug interactions, clinical recommendations.
• Builds effective working relationships with IT and customers.
• Maintains technical knowledge and skills while keeping abreast of current and emerging technologies
• Ability to analyze information gathered by investigation, and report findings and recommendations
• Effective written communication skills as appropriate for the needs of the audience
• Strong verbal communication and listening skills
• Ability to build strong customer relationships
• Ability to work within tight timeframes and meet strict deadlines

Interpersonal Skills:

• Demonstrates flexibility, creativity, curiosity, and assertiveness.
• Demonstrates leadership and organizational skills.
• Demonstrates creativity, integrity, and initiative.
• Communicates effectively with others using a variety of modes and in a complex and varied work environment.
• Promotes the effectiveness of the team as both team leader and team member.
• Helps the organization fulfill its mission and achieve its strategic objective by using critical thinking and problem solving.

Administrative Responsibilities:

• Responsible for following ETG change control best practices.
• Manage multiple projects and assignments
• Communicate to key stakeholders, leaders, and staff on timelines, system features, impacts to workflows
• Maintains working knowledge for regulatory, safety, and patient care topics to ensure systems meet the requirements
• Participate in pharmacy staff development, including new employee orientation
• Performs other related duties as assigned or requested.

Your qualifications should include: 

• Pharm.D. or B.S. in Pharmacy
• EPIC Willow Certified (InPatient)
• 5 years of pharmacy with clinical experience including: 
• 1 year of experience in the delivery of client-facing applications support service
• 1 year of Information Technology related support.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.