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FINANCIAL SPECIALIST - PATIENT BUSINESS SERVICES - 10026644

Irwindale, CA

City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases. 

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise. 

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.


Pay Rate: $28.88 - $40.43 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

This role will have multiple responsibilities that include assisting Patient Financial Services manager with various projects including audit and reports. The Financial Specialist will be required to provide general analytical support for staff with technical issues, as necessary. 

The Financial Specialist must be skilled in providing appropriate analysis of the various payment and billing issues common to the revenue cycle process, and able to review report findings various issues posed by management and staff. The Financial Specialist will also be responsible for working other various reports as assigned by management.

Another objective of the Financial Specialist is to bill and follow-up on high dollar accounts for Medi-Cal and CCS. The Financial Specialist is to work with Case Management in securing CCS Inpatient Service Authorization Request.

As a successful candidate, you will: 

  • Knowledge of CCS and Medi-Cal billing guidelines and regulations.
  • Analyzes aged and problem accounts and determines when accounts are uncollectible.
  • Notify Manager of any updates or Medi-Cal regulations and process changes.
  • Responsible for assigned activity within specific units as assigned by manager.
  • Updates account with appropriate transactions to reflect current billing and/or collection status.  Troubleshoots and resolves aged and problem accounts.
  • Maintains professional growth and development and keeps abreast of latest trends in area of expertise. Maintains current knowledge of collection policies and procedures and related legislation.

Your qualifications should include: 

  • High School or equivalent.
  • Three to five years in related field and/or areas.
  • Preferably:  Bachelor's Degree.  Five years in a healthcare or business environment.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click hereTo learn more about our Comprehensive Benefits, please CLICK HERE.

Additional Information:

  • This position is represented by a collective bargaining agreement.

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