DIRECTOR, PAYER REVENUE MGMT - 10032482

Anywhere, USA

City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Pay Rate: $70.77 - $118.19 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

City of Hope is seeking a dynamic and visionary leader to serve as our Director, Payer Revenue Management. This is a high-impact opportunity to shape the future of healthcare operations by providing leadership and guidance on best practices around payer revenue management and ensuring high performance standards.

Key Responsibilities-

Oversee Patient Billing, Collections, Customer Services, Refunds/Credit Balance, and Payment Posting
Provide leadership and direction in the revenue cycle to meet key metrics for days in A/R, cash collections, A/R aging and net AR performance.
Collaborate with Revenue Cycle peers to accomplish the goals, objectives and strategic plan established for Revenue Cycle.
Create a culture of collaboration within the Revenue Cycle to improve effective and timely multi-directional communications and meet constant changes mandated by state and federal guidelines.
Implements new technology and acts as a catalyst for change to meet current and future business needs.
Provide data and feedback to Revenue Cycle Optimization team to reduce denials and improve organizational efficiency.

Education-

Required: Bachelor’s Degree or 3 additional years of experience plus the minimum experience requirement may substitute for minimum education.

Experience:

Required: 7 years prior Payer Management/Patient Finance experience; 5 years management experience
Preferred: Accounts Receivable, AR management systems applications, large health systems, cancer care

Skills:

Excellent communication and interpersonal skills
· Critical thinking
Ability to multi-task
Comfort with ambiguity in fast-paced environments

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.

DIRECTOR, PAYER REVENUE MGMT - 10032482

Anywhere, USA

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City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.

Pay Rate: $70.77 - $118.19 per hour

Key Responsibilities-

Oversee Patient Billing, Collections, Customer Services, Refunds/Credit Balance, and Payment Posting
Provide leadership and direction in the revenue cycle to meet key metrics for days in A/R, cash collections, A/R aging and net AR performance.
Collaborate with Revenue Cycle peers to accomplish the goals, objectives and strategic plan established for Revenue Cycle.
Create a culture of collaboration within the Revenue Cycle to improve effective and timely multi-directional communications and meet constant changes mandated by state and federal guidelines.
Implements new technology and acts as a catalyst for change to meet current and future business needs.
Provide data and feedback to Revenue Cycle Optimization team to reduce denials and improve organizational efficiency.

Education-

Required: Bachelor’s Degree or 3 additional years of experience plus the minimum experience requirement may substitute for minimum education.

Experience:

Required: 7 years prior Payer Management/Patient Finance experience; 5 years management experience
Preferred: Accounts Receivable, AR management systems applications, large health systems, cancer care

Skills:

Excellent communication and interpersonal skills
· Critical thinking
Ability to multi-task
Comfort with ambiguity in fast-paced environments

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.

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