link to employee dashboard (City of Hope)

Jobs filters

SENIOR VOICE ENGINEER - REMOTE - 10025706

Duarte, CA

City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases. 

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise. 

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.


Pay Rate: $49.75 - $79.59 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

** This is a Remote Opportunity **

As a successful candidate, you will:

The Senior Network Engineer is responsible for effective design, coordination, installation/configuration, and developing Standard Operating Procedures (SOP) for network hardware/software and related enterprise infrastructure. Implementation of enterprise network systems includes high-availability, redundancy, and supporting the organization disaster recovery and business continuity requirements. Provides technical research and development to enable continuing innovation within the network infrastructure. This individual works closely with peers, Principal Network Engineer, Network Engineers, and Network Administrators to ensure that network hardware, operating systems, monitoring systems, and related procedures adhere to organizational requirements and established SOPs. The Senior Network Engineer may have two or more focuses within disciplines of Core, LAN, WAN, WLAN, Voice, and IP-Balancing. This position provides next escalation point for Operations personnel and is responsible for providing timely response and diagnosis of issues directly or remotely. When necessary may also adjust work hours to perform tasks at times least impactful to customers.

  • Expected to deliver the implementation of network infrastructure for projects and upgrades, coordinating with other stakeholders and managing vendors.
  • The administration of network infrastructure, including access, distribution, and core switching, wireless infrastructure, firewalls, VPN concentrators, and network management tools from Cisco and other network vendors. Establishes performance baselines, and performs capacity planning, performance analysis, and network fault analysis to maximize network availability and application performance for all CTCA networks
  • Complete documentation on implementations; SOP’s, upgrades, or changes to the network infrastructure using clear Visio drawings, clear and descriptive documentation, spreadsheets, and other formats as agreed upon with management.
  • Secures network system by establishing and enforcing network security policies; defining and monitoring access and ensuring that all network management systems are highly secure.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; network manufacturer documentation; participating in professional organizations.
  • Other duties as assigned

Your qualifications should include: 

  • BS Engineering or Computer Science OR equivalent experience defined as an amount equal to Minimum Experience in addition to the Minimum Experience.
  • Five (5) years in network planning, engineering, and support capacity.
  • CCNP (Cisco Certified Network Professional) Required

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.

EmployeeReferrals uses cookies to give you the best online experience. If you continue to use this site, you agree to the use of cookies. Please see our cookies policy for details