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ACCOUNT MANAGER, CELL THERAPY, PHYSICIAN RELATIONS - JR-14068

Atlanta, GA

City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases. 

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise. 

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.


Account Manager, Cell Therapy, Physician Relations

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

**This position qualifies for a $10,000 Sign-On Bonus**
The Sr. Cell Therapy Account Manager is a clinical business leader who represents City of Hope (COH) in the medical community, managing and nurturing relationships with targeted medical professionals in designated markets and with a goal of securing both episodic and comprehensive qualified patient referrals to COH.

The successful candidate:

  • Must be able to work within a territory that spans Georgia and Alabama.

  • The Senior Cellular Account Manager is responsible for developing, implementing, and tracking a strategy delivering patient referral business from those who make key cell therapy treatment decisions (cell therapy specialists/transplanters, lymphoma & leukemia specialists, community-based lymphoma & leukemia specialists, Hematologist and supporting staff) to enable successful cell therapy.

  • Call points will also consist of targeting specific cancer centers and surrounding physicians to ensure the effective introduction of City of Hope (COH) Atlanta’s clinical distinctions. The position requires innovation to implement strategy and process flow, as well as implement relationship management and operational best practices.  Excellent presentation, superior selling competencies, and relational skills are required.

  • Relationships will be built by conducting effective office visits, presentations, attending conferences, and facilitating hospital tours to educate referring and new physician partners on services offered at COH. 

  • Along with executing all promotional activity in your assigned accounts; they will have a key role in executing Physician Relations and hospital strategy; strategically working with cross functional leadership; accurately analyzing key business drivers; regional partnerships and insuring implementation of their business plans.

  • The Sr. Cell Therapy Account Manager will be responsible for the strategic messaging and positioning of City of Hope’s Bone Marrow Transplant and Cell Therapy program to each prospective referral group and to identify and report unmet needs and operational enhancement opportunities from the marketplace.  This role will require significant amount of time in the designated market area(s)and will also identify and report unmet needs and operational enhancement opportunities from the marketplace.

  • Excellent strategic planning, organization, presentation, consultative selling skills and relational skills are required. Medical, Device, Oncology or pharmaceutical sales experience and experience with Customer Relations Management (CRM) software is required.

    The fundamental measure of success for the Sr. Cell Therapy Account Manager is new patient growth and increasing Brand recognition.

Qualifications

Your qualifications should include:

  • Minimum of a BS/BA in Medical Sales, Marketing, Business, Public Relations or a related field required

  • Must have a minimum of 8-10 years’ experience in health care, preferably in sales, marketing, or business development working with medical professionals. Sales background is required

  • Experience with promoting an oncology or specialty disease state or service line

  • Demonstrated computer skills are required, including Microsoft Word, Excel, and PowerPoint

  • Proven track record of obtaining new business, successful relationship building and nurturing

  • Knowledge of the healthcare industry required

  • Documented sales success and other goal achievement

  • Excellent written, verbal, and presentation skills

  • Strong interpersonal and consultative selling skills and team building capability

  • Strong analytical skills and the ability to extract pertinent information from data sources

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information

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