Quality Regulatory Program Manager

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

The quality regulatory preparedness manager is responsible for ensuring the organization complies with accreditation and regulatory affairs standards. This position will support the clinical quality operations team in the overall development, implementation, and surveillance of clinical quality processes and workflows to ensure compliance with all new and existing regulatory requirements. Responsible for staying up to date with federal and state regulatory requirements relevant to healthcare interoperability standards and providing timely updates and guidance on changes and potential impact affecting the healthcare quality performance programs. This position provides the connection between healthcare clinical federal and state regulatory programs, the technology required to implement and support and the expected clinical quality outcomes.  

Position Qualifications:

• Minimum Education: BS/BA healthcare-related professional

• Minimum Experience: 5 years of relevant work experience in healthcare regulatory compliance, clinical quality, clinical informatics, or other IT related; or other related healthcare profession; healthcare experience required.

• Preferred Education: BS/BA in nursing preferred

• Pref. Certification/Licensure: Certification in Clinical Informatics preferred

• Preferred Experience: 3 years of work specific to healthcare federal regulatory compliance for health systems

• Skills/Abilities: Knowledge of CMS/TJC interoperability requirements for healthcare compliance (CMS IPPS hospital PI objectives and measures, CMS HIQR eCQMs, CMS MIPS PI Objectives and measures, MIPS eCQMs and registry-submitted quality measures, etc.).  Knowledge and practical experience with Healthcare Data Exchange standards including data and terminology standards such as NOWMED CT, ICD, CPT, LOINC, UCUM and RXNorm. Ability to understand relevant state requirement primarily Arizona, Georgia, Illinois and understanding of provider and payor processes.

• Software: Ability to navigate federal and state reporting electronic systems; electronic health record (EPIC)

• Working / Environmental Conditions: Remote Position

• Physical Demands: Prolonged sitting, talking, hearing, near acuity ability to see clearly

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.