SR HLA ADMINISTRATIVE SUPPORT - 10031417

Irwindale, CA

Prize Drawing

City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Pay Rate: $27.21 - $38.1 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:

Under limited supervision, provides senior administrative support that requires little to no instructions on routine work, and general instructions on new assignments. The HLA Lab performs the pre- and post-transplant testing for patients who have been identified for transplant.This role is responsible to use complex decision skills to ensure the best patient treatment outcome by acting upon the HLA Algorithm order in CIS in a timely manner.These tasks include: •Identifying and retrieving the HLA Algorithm order in CIS.•Carefully evaluating the patient information to place the correct HLA orders in CIS.•Reviewing patient insurance information and contacting referral coordinators for approval as needed.•Contacting patients with siblings by phone or email to obtain family contact information.•Contacting siblings who live locally to be registered in CIS.•Registering the sibling appointment and places blood draw orders in CIS.

As a successful candidate, you will:

Contacts patients and family members by phone or email to obtain contact information. Registers the local donor in CIS (City of Hope Clinical Information System), schedule the donor for the appropriate tests, In CIS, find and act upon HLA algorithm orders in a timely manner to ensure the best patient outcome.Review the patient information and order HLA testing based on the specific criteriaPrepares test sendout kits for donors who cannot come to the hospital to be drawn, and tracks the return of the kits.In CIS, registers the donor and schedules the HLA blood draw appointment.Records Histotrac chart notes detailing the tracking of the testing process.

Your qualifications should include:

High school diploma or GED, some vocational/specialized training.
Experience may substitute for minimum education requirements
3-5 years responsible secretarial or clerical experience in a professional environment.

Preferred:

Bilingual - Spanish speaking

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.