Project Manager (Health Innovation & Policy) (City of Hope National Medical Center; Duarte, CA):

Lead PM of high-priority, enterprise-level, cross-functional strategic healthcare initiatives for City of Hope across multiple states, ensuring alignment w/ federal, state, & local health policies. Apply human-centered design (HCD) to define personas, co-create digital workflows, & prototype scalable service delivery models under HIPAA & state/fed regs. Manage full project lifecycle from stakeholder alignment & scope definition through sprint planning, QA, & go-live, ensuring HIPAA compliance, metric alignment, & on-time/on-budget delivery. Plan, develop, & manage complex multi-state healthcare projects improving access to NCI-level cancer care across diverse socio-economic & geographic populations. Conduct region-specific assessments to ID service gaps & design programs addressing rural & underserved communities. Build workflows/procedures using Lean Six Sigma (LSS), leading implementations for seamless transitions between national hospital systems & local levels. Optimize efficiency, care quality, & patient outcomes via LSS, evaluating outcome goals, analyzing quantitative data, developing workflows, & defining resources, budgets, & timelines. Perform qualitative & quantitative analysis of PHI & demographic data to extract actionable insights informing product dev & market strategy. Ensure HIPAA & regulatory compliance while leveraging data to expand digital health offerings into underserved/emerging markets. Lead design & implementation of healthcare tech solutions tailored to new patient segments, integrating analytics-driven insights to address unique needs & disparities. Direct strategic planning & execution of AI-enabled healthcare product dev using HCD & Agile/Scrum methodologies. Collaborate w/ stakeholders across clinical depts, supportive care, patient/family councils, & Enterprise Tech to ID unmet needs, integrate resources, & build unified patient-facing digital platforms. Oversee complex tech projects across 6 concurrent workstreams, driving cross-functional alignment on enterprise-scale digital health products. Evaluate, select, & implement healthcare management software & service providers supporting org objectives. Build custom weighted scoring models from the ground up to assess 3rd-party vendors, strategic partners, & clients across 6 quantitative/qualitative metrics. Define metric weighting based on business priorities & stakeholder input, enabling objective vendor selection, partnership evals, & client assessments aligned w/ org goals & compliance standards. Develop & execute partnership strategies supporting enterprise growth, incl. contract negotiation, stakeholder engagement, & long-term relationship mgmt. Manage domestic & international B2B relationships & collaborate w/ cross-border teams to align delivery, compliance, & KPIs across diverse markets. Present strategic recs to exec stakeholders (incl. C-suite & advisory boards) using advanced data viz & reporting tools (Excel, Tableau, Power BI, R, Python) to ID trends & inform decision-making. Create HCD-based patient journey mapping for cancer patients, clinicians, & health systems to ID optimization gaps. Telecommuting permitted from within the U.S.

Minimum requirements: Bachelor’s degree or foreign equivalent in Health Administration, Public Health, Economics, Business Administration, or related field, plus two (2) years of experience as a Project Manager (Health Innovation & Policy) or related occupation.

Must have experience with the following: managing full project life cycle of enterprise priority, multi-state healthcare initiatives using human-centered design methodologies under Health Insurance Portability and Accountability Act (HIPAA) and regulatory frameworks; conducting region-specific assessments and working with state-specific healthcare regulations, provider networks, and access disparities for multi-state hospital system operations; building and standardizing new workflows and procedures using lean six sigma methodology and leading transition between national system and local levels; handling and interpreting patient health information (PHI) and socioeconomic data; leading the strategic planning and execution of AI-enabled healthcare product development initiatives using human-centered design principles and agile, or Scrum methodologies; overseeing technical projects across six or more concurrent workstreams or departments, ensuring cross-functional alignment on enterprise-scale digital health products; evaluating, selecting, and implementing healthcare management software platforms and service providers to support organizational objectives; developing custom weighted average scoring models from the ground up to evaluate third-party healthcare or innovation vendors, strategic partners, and clients across quantitative and qualitative performance metrics; acquiring and managing domestic and international business-to-business (B2B) relationships; applying data analysis and visualization tools to process large and complex datasets, identify patterns and trends, and communicating findings through visual human-centered storytelling to technical and executive stakeholders.

Hiring salary range: $93,398.45 to $144,766.54 per year