Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

The Senior Network Administrator is responsible for automation, provisioning, configuring, operating, supporting, and maintaining the network infrastructure and other systems to ensure all are secure, reliable, available, and perform optimally in accordance with modern standards and practices.  The candidate must be able to perform in both a proactive and reactive manner.  The candidate will be proactively monitoring the systems infrastructure utilizing existing tools, responding to alerts, and handling tickets/requests to resolve issues in respect to SLAs.  This position participates in on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks at times least impactful to customers

Job Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or Computer Information or equivalent experience in the appropriate fields is required.
• 5+ years of experience supporting large data and voice networks in an Enterprise environment
• Experience troubleshooting hardware issues (network, wireless, VoIP).
• Strong understanding of Network monitoring/analysis tools and SNMP protocol – preferably Solardwinds.
• Strong knowledge and experience with Cisco routers, switches, and firewalls.
• Strong knowledge and hands-on experience of SDWAN, Cisco, L2/L3 switching,Meraki network, and voice infrastructure. 
• Self-motivated with ability to work with minimal direction to prioritize and execute tasks. Strong interpersonal, written, and oral communication skills.
• Demonstrated leadership including previous performance as a highly effective team member and team leader.
• Team-building and mentoring of others
• IT experience within a multi-facility healthcare organization is preferred.
• 3+ years monitoring experience.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information