About City of HopeCity of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and InclusionWe believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

** This is a Fully Remote Opportunity. You may sit at any of the 48 States **

Position SummaryEpic Clinical Systems Pharmacist is a subject matter expert that works independently to manage pharmacy modules and components of the EHR, clinical decision support and pharmacy-specific information systems associated with medication use. They participate in a collaborative effort with key contributors and other informatics pharmacists, to design and develop effective pharmacy workflow, operational processes and system functions to drive optimal outcomes and efficiencies. They support leadership decision making by data gathering and conducting sophisticated analysis. They implement change to align with patient safety, strategic and regulatory goals. They are effective communicators for varying audiences from clinicians to executive leadership and vendors.They develop and maintain close relationships with key contributors, which include system and operational leadership, front line staff, governance groups, multi-disciplinary staff, and vendors. They collaborate to prioritize demands, set appropriate expectations, establish appropriate metrics and targets, and manage change implementation.

Key Responsibilities include:Responsibilities: 

• Serves as a system resource for new installations, conversions, and general maintenance needs. 
• Helps to lead others toward established industry best practices, standards, and quality guidelines.
• Maintains a positive image when dealing with department personnel and other City of Hope employees.
• Performs other job-related duties as assigned.
• Provides technical and application expertise and recommends processes and/or procedures for enhancements, and modifications to improve existing pharmacy systems.
• Responds to improvement needs in the functional operation of the pharmacy computer systems.
• Collaborates and documents system design and workflow processes of system needs for clinical management, staff, and providers.
• Functions as a liaison between these stakeholders and the system build teams.
• Provides technical and application expertise to design, analyze, and optimize clinical information systems.
• Ensures system design achieves Health System objectives of standardization, integration, and efficiency and supports compliance with policies and procedures, legal and regulatory requirements.
• Shares knowledge and expertise with team members.
• Works collaboratively with the education team to develop change communication and training materials. Obtains approval where required.
• Performs routine maintenance; assists with testing updates and new releases prior to production use.
• Demonstrates compliance with all system and departmental policies and procedures. Maintains compliance with annual safety and competency testing.

Skills & Experience:

• Works effectively in a high-paced environment. 
• Applies knowledge of workflows to implement a system that meets business needs.
• Provides excellent service to both internal and external customers.
• Identifies problem situations and consider all perspectives in terms of scope and consequences. 
• Effectively coordinates and communicates with other individuals and teams. 
• Works independently, handle significant responsibility, and prioritize multiple assignments.
• Attends to detail required.
• Maintain knowledge of new and existing drug therapies, drug interactions, clinical recommendations.
• Builds effective working relationships with IT and customers.
• Maintains technical knowledge and skills while keeping abreast of current and emerging technologies
• Ability to analyze information gathered by investigation, and report findings and recommendations
• Effective written communication skills as appropriate for the needs of the audience
• Strong verbal communication and listening skills
• Ability to build strong customer relationships
• Ability to work within tight timeframes and meet strict deadlines

Interpersonal Skills:

• Demonstrates flexibility, creativity, curiosity, and assertiveness.
• Demonstrates leadership and organizational skills.
• Demonstrates creativity, integrity, and initiative.
• Communicates effectively with others using a variety of modes and in a complex and varied work environment.
• Promotes the effectiveness of the team as both team leader and team member. 
• Helps the organization fulfill its mission and achieve its strategic objective by using critical thinking and problem solving.

Administrative Responsibilities:

• Responsible for following IT change control best practices. 
• Manage multiple projects and assignments
• Communicate to key stakeholders, leaders, and staff on timelines, system features, impacts to workflows
• Works closely with Medication Safety Officer for system improvements
• Maintains working knowledge for regulatory, safety, and patient care topics to ensure systems meet the requirements 

Performs other related duties as assigned or requested.

Your qualifications should include: 

Basic education, experience and skills required for consideration:

• Pharm.D. or B.S. in Pharmacy 
• 5 years of pharmacy with clinical experience including:
• 1 year of experience in the delivery of client-facing applications support service
• 1 year of Information Technology related support.

Required Certification/Licensure:

• Certification in relevant Epic module is required for consideration. 
• Current Pharmacist License

Preferred education experience and skills:

• Additional training and expertise in project management, systems implementation, and personal computer software preferred.
• Acute care pharmacy setting preferred
• Healthcare experience in other acute care settings preferred as well.Previous experience in the design, planning and implementation of clinical information systems preferred.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.