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SENIOR MANAGER, REVENUE CYCLE INTELLIGENCE & INSIGHTS - 10032167
Anywhere, USACity of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope is seeking a bold, forward-thinking leader to serve as our Senior Manager, Revenue Cycle Intelligence and Insights. This is a high-impact role at the intersection of healthcare, data science, and innovation—ideal for someone who thrives in a fast-paced environment and is passionate about transforming data into strategic advantage.
As part of a rapidly evolving department, you will lead enterprise-wide analytics and business intelligence initiatives that power smarter decisions, drive operational excellence, and unlock new opportunities for financial performance. You’ll work with cutting-edge tools, collaborate across disciplines, and help shape the future of revenue cycle management through AI, automation, and predictive insights.
Key Responsibilities
· Strategize and lead the development of a comprehensive analytics roadmap for the revenue cycle
· Design and deliver dashboards, reports, and predictive models that inform enterprise decision-making
· Collaborate with leaders to define KPIs and align analytics with operational and compliance goals
· Ensure data integrity through governance and standardization across platforms
· Translate complex data into clear, actionable insights for executive stakeholders
· Support technology transformation by integrating analytics into new systems and platforms
Your qualifications should include:
· Education: Bachelor’s in Health Administration, Business, Finance, or related field (Master’s preferred)
· Experience: 7 years in healthcare revenue cycle, finance, or performance improvement with leadership responsibilities
· Preferred: Experience with large-scale transformation projects in provider or academic health systems
· Skills:
· Advanced data visualization (Tableau, Power BI, Qlik) and SQL
· Deep understanding of revenue cycle operations and KPIs
· Ability to communicate complex data to non-technical audiences
o Strategic mindset with a passion for innovation and continuous improvement
o Strong leadership, facilitation, and collaboration skills