SENIOR MANAGER, PHILANTHROPY MARKETING AND COMMUNICATIONS - 10029614

Pay Rate: $58.0 - $96.86 per hour

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research, and patient care.

The Senior Manager of Philanthropy Marketing and Communications will contribute to this vision by joining a growing team of high-performing strategic and creative marketing and communication professionals. The Senior Manager will be an accomplished writer and communicator who will support the growth of our national philanthropy programs, with a focus on ensuring that City of Hope and philanthropy brand messages are delivered through donor event programs, impactful storytelling and executive communications.  Through individual contribution, the Senior Manager will be an integral part of our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission. In pursuit of this outcome, we are committed to growing careers within the Office of Philanthropy to attract and retain the most talented professionals in the country, and excel as a highly collaborative, efficient and creative team.

As a successful candidate, you will:

• Serve as a key leader of the Philanthropy Marketing and Communications team and contribute to reaching its goal of meaningfully engaging a wide variety of donors, volunteers, faculty and administrators who are committed to ensuring the long-term success of City of Hope’s mission through philanthropic support and advocacy.
• Lead high-level Philanthropy Marketing and Communications activities to ensure donor retention, increased giving and support long-term relationships with City of Hope. Manage the comprehensive and long-term strategy for donor engagement for City of Hope; including but not limited to overseeing leader talking points for donor events, managing donor storytelling as part of chapter and industry stewardship, and creating donor engagement communications that reflect the unique needs of City of Hope's various donor constituencies. Activities should acknowledge and thank donors for their gifts, reflect their unique relationship with City of Hope amplify key philanthropy messages and lay the groundwork for future giving.
• Serve as lead in planning and implementing strategic communication goals for City of Hope’s generous individual and corporate donors, in partnership with Principal  and Clinical Major Gifts and Corporate Philanthropy programs, as well as for Chief Philanthropy Officer’s portfolio, including the Board of Directors. Execute communication projects related to stewardship in a dynamic and fast-paced environment. Provide support to senior-level fundraisers and program leaders in strategic planning and relationship management. Ensure supporters are recognized for their giving and provided with impact storytelling, conveyed in a way that is understandable and exciting to donors and volunteers, identifying what is important to the philanthropic community and addressing the underlying motivations that fuel giving and inspire long-term support. Coordinate with others on the Philanthropy Marketing and Communications team to track messaging and timing of scheduled communications.
• Lead execution of the strategic vision and plan for donor experience activities and communications to recognize and steward City of Hope donors, volunteers, chapters and industry partners. Collaborate with relevant Office of Philanthropy partners to support donor-centric, accurate and efficient data practices surrounding the program, ensuring compliance with policies and procedures governing the use of patient data and maximizing program potential.

Your qualifications should include: 

• Bachelor’s Degree or Master’s in business, philanthropy or related field.  Experience may substitute for minimum education requirements.
• 5 years in donor relations experience, with strong preference for experience in development, philanthropy, stewardship role within a fundraising, development, or related field in non-profit environment. Excellent written, oral and presentation skills required. Writing samples required. Demonstrated experience in leading development communications planning and implementation. Knowledgeable in leading and interpreting market research. Effective and efficient project management skills gained through project/process management, account management, or related capabilities.  Exceptional attention to detail and able to manage and lead multiple initiatives simultaneously. Strong customer service orientation and ability to work with clients across all levels of the organization. Demonstrated personal initiative, strong attention to detail, ability to work independently, ability to simultaneously handle multiple projects and work within strict deadlines. Experience in a complex medical or academic development setting encouraged.  Demonstrated understanding of social media outlets such as Linked In, Twitter and Facebook required. 
• Minimum 3-5 years supervisory experience required.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  

To learn more about our Comprehensive Benefits, please CLICK HERE.