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MANAGER, PRACTICE MANAGEMENT - ANTELOPE VALLEY - 10034787
Lancaster, CACity of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
Pay Rate: $42.85 - $66.42 per hour
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position SummaryThe Manager, Practice Management is responsible for leading the daily operations, performance, and strategic direction of a busy outpatient clinic in Antelope Valley. This role partners closely with physicians and clinical leadership to ensure a seamless, high-quality patient experience while driving operational efficiency, staff performance, and regulatory compliance.
As a successful candidate, you will:
- Lead and manage all administrative and clinical operations within a single outpatient clinic
- Oversee hiring, training, scheduling, and performance management of staff
- Partner with physicians and clinical leaders to optimize patient flow and care delivery
- Drive operational improvements to enhance patient experience and efficiency
- Ensure compliance with OSHA, regulatory requirements, and organizational policies
- Monitor workflow, productivity, and clinic performance metrics
- Resolve patient and staff concerns with professionalism and urgency
- Manage budgets, expenses, and financial performance of the clinic
- Support strategic initiatives including growth, service enhancements, and operational excellence
- Foster a collaborative, high-performing, patient-centered culture
Your qualifications should include:
- High School Diploma or GED required; Bachelor’s Degree preferred
- 3–5 years of experience in a healthcare or medical practice setting with leadership responsibilities.
- Strong knowledge of clinic operations, practice management, and regulatory standards (OSHA, managed care).
- Experience managing staff, budgets, and operational performance
- Excellent communication and relationship-building skills with physicians and staff
- Familiarity with EMR systems and healthcare billing/coding processes
- Strong problem-solving skills with the ability to manage competing priorities
- Passion for delivering exceptional patient care and team leadership
Additional Information:
Job Status: Full time, exempt
Salary range $89,134- $138,157
City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.