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EXTERNAL COMMUNICATIONS DIRECTOR - 10036074
Duarte, CACity of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
Pay Rate: $73.45 - $122.66 per hour
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary:The External Communications Director provides the strategic direction and implementation of local external communications and public relations initiatives for City of Hope key client/stakeholder groups, including the National Medical Center and the more than 20 outpatient clinical network locations. The Director oversees design and implementation of all local (the broader Los Angeles region) external communications programs and initiatives to enable the client/stakeholder groups to achieve their strategic objectives.This individual will also be responsible for developing and writing compelling messaging and storytelling that enhances brand awareness and reputation. Reporting to the Vice President, Marketing & Communications, this position serves as a senior communications advisor to stakeholder leadership teams and directs the development and delivery of external communications through assigned staff, cross-functional partners and external agencies.
As a successful candidate, you will:
Lead and own the external communications and public relations strategy for assigned stakeholder groups. Establish priorities and integrated campaigns that advance scientific exchange, comprehensive cancer care, patient and program stories, and other strategic initiatives while strengthening City of Hope's brand awareness and reputation.
- Serve as a senior communications advisor to stakeholder and executive leadership. Establish strategic direction for messaging, executive visibility, thought leadership, publications and external positioning, and provide recommendations on communications opportunities, risks and business implications.
- Direct the external communications portfolio, including annual and long-range planning, budget management, resource allocation and performance measurement. Establish success metrics, evaluate outcomes and adjust strategies and investments to achieve business and reputational objectives.
- Direct integrated channel and media strategy in partnership with strategic communications leadership, media relations, content teams and public relations agencies. Approve key story priorities and communications approaches across traditional, social and digital channels to ensure consistent, timely and effective external positioning.
Your qualifications should include:
Bachelor’s Degree (preferably in Communications, Journalism or similar field).
8 years relevant experience in all aspects of communications, including minimum of 3 years in the health care arena. Experience in an academic medical center or nonprofit hospital required.
3 years of experience in leadership capacity.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, pleaseCLICK HERE.