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DIRECTOR OF QUALITY & PERFORMANCE IMPROVEMENT - 10035559
Duarte, CACity of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
Pay Rate: $65.73 - $109.77 per hour
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Under the strategic leadership of the Vice President of Quality and Patient Safety, the Director of Quality and Performance Improvement leads hospital-wide initiatives that ensure high-quality, safe, and effective patient care. This leader drives clinical quality, peer review, and performance improvement programs while partnering with physicians, nursing, and administrative teams to foster a culture of safety, accountability, and continuous improvement across the organization.
As a successful candidate, you will:
Lead the hospital’s clinical quality program, ensuring alignment with organizational goals
Monitor and improve key hospital quality indicators such as mortality, readmissions, and patient safety outcomes
Partner with physician and nursing leadership to implement evidence-based care practices
Oversee quality data collection, validation, and reporting to regulatory agencies
Direct medical staff peer review processes
Lead performance improvement initiatives using methodologies such as PDSA, Lean, Six Sigma
Develop and present quality dashboards, scorecards, and insights to executive leadership
Collaborate with risk and patient safety teams to support a culture of transparency and safety
Serve as a strategic advisor to senior leadership and drive organization-wide quality initiatives
Your qualifications should include:
Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or related field (RN required)
5 years of progressive leadership experience in hospital quality, performance improvement, or clinical operations
Expertise in peer review, OPPE/FPPE, and hospital regulatory compliance
Strong knowledge of quality metrics, data analytics, and performance improvement methodologies
Advanced analytical, communication, and leadership skills
Proven ability to influence physicians and senior stakeholders
Master’s degree (MHA, MPH, MSN, MBA, or related) preferred
Certification CPHQ or Six Sigmapreferred
Additional Information:
Job Status: Full time, exempt
Salary range $136,715 - $228,314
City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.